The Claims Department has an immediate response team ready to assist our policyholders when a claim occurs.
How to Report a Claim:
By Phone: Call an Avatar Representative
24 Hours a day - 7 Days a week - 365 Days a year.
Tips for Reporting your Property Claim
You will be in contact with an Avatar claims representative once you have reported your claim so you will have an opportunity to provide more detailed information about your claim at that time. The most important step is to report your claim as soon as possible even when you don't have all the information so that we can start the claim process and help you.
Claim Handling Process
In order to expedite your claim, please provide our claims representative with as much information as possible relating to your claim during the initial contact. An Avatar claims adjuster will inspect your property to ensure that we obtain the relevant information to your claim. Please feel free to contact our office at any time to discuss the progress of your claim.