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How to Report a Claim
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Online
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If you have already registered for “Avatar Direct Service”, you can login to your account and file your claim online.
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By Email: claims@avatarins.com
Email us your contact information with your claim details and an Avatar representative will contact you.
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By Phone:
Call an Avatar Representative at (877) 233-3237 or (813) 514-0333, Monday to Friday 8 am to 5 pm EST to report your claim. |
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How to Report a Claim
|
Online
|
If you have already registered for “Avatar Direct Service”, you can login to your account and file your claim online.
|
By Email: claims@avatarins.com
Email us your contact information with your claim details and an Avatar representative will contact you.
|
By Phone:
Call an Avatar Representative at (877) 233-3237 or (813) 514-0333, Monday to Friday 8 am to 5 pm EST to report your claim. |
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Tips for Reporting your property Claim
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You will be in contact with an Avatar claim’s representative once you have reported your claim so you will have and opportunity to provide more detailed information about your claim at that time. The most important step is to report your claim as soon as possible even when you don’t have all the information so that we can start the claim process and help you.
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| Some of the information you might need include: |
Date of the damage or loss
What was damaged or lost
Extent of the damage
Related injuries
Whether the police, fire department or ambulance were contacted
If temporary repairs are needed
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Claim Handling Process
The amount of time required to handle each claim varies based on the severity of the property damage, and various other factors. Sure, some claims may be simple enough to handle with a single phone call, but others are more complex and require onsite inspection to make sure we’ve identified all the damage.
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| If you're registered with Avatar Direct Services, you can follow the status of your claim online by login into your account. A claim representative will also be able to provide you with a better time estimate as he or she begins to handle your claim. To speed up the process, please provide the claim representative with as many details as possible about your claim. |
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Claim Status
If you're registered with Avatar Direct Services, you can follow the status of your claim online by login into your account. A claim representative will also be able to provide you with a better time estimate as he or she begins to handle your claim. To speed up the process, please provide the claim representative with as many details as possible about your claim.
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